EMC Member Services The Human Factor March 23, 2021 Industrial Safety Trainers Inc. EMC Member Services An annual report on Ontario's health and safety system activities," you will have no doubt focused on the potential cost savings it mentions in regards to WSIB premiums. Specifically, "Ontario's Safe Employers (SOSE) program," which speaks to accredited safety programs by the CPO, and the WSIB's "Health and Safety Excellence Program (HSEP)" View Post 10 Common Customer Retention Mistakes March 16, 2021 Mike Aoki EMC Member Services Some of the best lessons about customer service happen when you are the customer. In my case, I spent 20 years as a loyal client of a certain roadside assistance program. However, my new car purchase came with a subscription to a rival roadside assistance program. View Post Failure to Thrive: The Massive Impact of Presenteeism in the Workplace March 16, 2021 Elizabeth Eldridge EMC Member Services Not so very long ago, mental health problems were seen as something “good workers” either didn’t experience or were able to check at the door when they arrived in the workplace. View Post Pre shift safety talks March 10, 2021 Industrial Safety Trainers Inc. EMC Member Services We all know that safety is the number one priority in the workplace, not only due to the associated direct and indirect costs of an injury if it occurs – but also on the human factor. View Post Why Did It Happen February 3, 2021 Amanda Doman EMC Member Services Does your team go into blame mode when something goes wrong? Do they have the tools to get to the root of the problem? How do we find root cause and what tools are used? View Post 12345 Next