Reminders

Burl/Ham/Nia SIG: Customer Service strategy (registration required)

Feb
22
Time
Thursday, February 22 8AM → 10AM Eastern Time (GMT-05:00) Export

During this SIG event, we’ll discuss Customer Service strategy for both customer service and non-sales staff.

A poor customer experience at any point in the customer lifecycle can destroy your relationship. Many manufacturers struggle with their customer service department not getting the training they need to be successful, but also, and sometimes more importantly their non-sales staff with direct customer contact are not trained in customer service.

Please come prepared to share your strategy, successes and challenges.

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Posted By:
Cat Haggert
 
January 8, 2018

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