This 1 day program provides concrete approaches for dealing with difficult problems involving claims and real disabilities as well as other human rights issues in the modern workplace.
Using case studies and discussions, we present the guiding principles and practices to let you take charge of these difficult cases fairly. Learn to do the right thing the right way, reducing the risk of grievances, lawsuits, and human rights complaints.
This is a concrete, practical course. Get material, policy approaches, and ideas you can use right away to solve your toughest people problems!
The limits of privacy - why employers have a right to know employees' functional limitations
The secret to working with difficult doctors
The role of workers' compensation and insurers [and their limits]