Soprema Inc. is an international manufacturer specializing in the development and production of waterproofing products for the building and civil engineering sectors. Founded in 1908, Soprema has its headquarters in Strasbourg, France and operates in 90 countries. The North America headquarters is located in Drummondville, Québec and has 256 employees, for a total of 452 in Canada. Since starting operations in Canada in 1978, Soprema has manufactured and installed millions of square metres of waterproofing membranes.
The Soprema Basic Training program was provided to expand the skills of production employees (forklift operators and labourers) to enhance their advancement opportunities within the company. The goals for the employees consisted of completion of secondary-level certification and enhancing general literacy, including a better understanding of workplace mathematical data. Another training goal was to enhance participants’. A key organizational goal was to increase production quality and reduce error through improved workers’ improved rapid-calculations skills.