A root cause is defined as a factor that caused a nonconformance and should be permanently eliminated through process improvement. The root cause is the core issue—the highest-level cause—that sets in motion the entire cause-and-effect reaction that ultimately leads to the problem(s). (American Society for Quality)
Join us for an open discussion on basic problem-solving methods, tools and techniques to confidently tackle everyday business problems such as; quality defects, machine downtime, less than ideal process performance, customer complaints, waste and scrap, as well as internal process breakdowns between departments.
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