The Learning Centre
The Excellence in Manufacturing Consortium [EMC], is delighted to announce Bren de Leeuw will be taking on responsibilities with the EMC Learning Centre.
Bren will be leading all Learning Center activities with a focus on Lean training. As well, Bren will continue to be looking after our Food and Beverage initiatives.
She will be working closely with Amy Edwards who has been assisting with our Lean and non-lean programs for several years.
Bren has been leading the Food and Beverage project in partnership with the Ontario Ministry of Food and Rural Affairs. This has been a 5-year long project and Bren has done an exceptional job bringing FBB…
Running any business requires a great deal of balancing. It is important to seek new business, but just as important to keep current customers happy. One of the elements of smart business that often falls by the wayside is follow up. Follow up can be hard to keep up with, but mastering this art can be the key to a more successful business.
For most business owners, follow up falls into two categories: following up on sales prospects and following up on customer service issues. Failure to stay focused on both of these areas causes you to lose business.
Sales follow up can be tedious, but it is important to stay with any prospect you believe truly has a need for your product. Think about your normal customer cycle, and time your follow ups to ask for business accordingly.
Customer service follow up requires a bit more time and…
As you work to improve your skills as a leader, it's important that you gain the proper mindset regarding your role and your influence at work. To help you increase your awareness of how your behavior influences your business and your connections, consider yourself a salesperson, regardless of your actual title or role in your business
It’s been said that the root of most problems between people come from unmet expectations and miscommunication. Working on remedying these two issues in your relationships with professional and personal relationships will provide you with many benefits and increase your effectiveness at work and at home.
Communicating clearly and understandably is one of the most important things you can do as a business leader. When communication is clear, expectations are clear, as well, helping to ensure that work is completed as expected.
Today’s culture has conditioned us to text or email rather than call or meet with people in person. Both texting and emailing can be efficient forms of communication, but both can also be very unclear forms of communication. Both mediums make asking questions difficult, and…
It’s not uncommon for young leaders to make certain to have a mentor to help guide them through some of the new challenges of leadership. As leaders mature, however, they are more likely to be mentoring others rather than having a mentor of their own. However, at any stage in leadership, it is valuable to have a mentor or coach to whom you can turn to help you develop even further.
t’s not uncommon for young leaders to make certain to have a mentor to help guide them through some of the new challenges of leadership. As leaders mature, however, they are more likely to be mentoring others rather than having a mentor of their own. However, at any stage in leadership, it is valuable to have a mentor or coach to whom you can turn to help you develop even further.
As we get older, it may be more difficult to find a business leader who is more seasoned than we are. However,…
Tis the season for shovelling snow and if you’re like most Canadians, you’ve likely already had your fair share by now. Moving snow from walkways and driveways, can often seem like a chore, however if you have the right tools (a good solid shovel); allocate enough time (to avoid rushing); and you choose the right approach (bending with your knees and not your back), snow can be moved efficiently and without incident.
|Tis the season for shovelling snow and if you’re like most Canadians, you’ve likely already had your fair share by now. Moving snow from walkways and driveways, can often seem like a chore, however if you have the right tools (a good solid shovel); allocate enough time (to avoid rushing); and you choose the right approach (bending with your knees and not your back), snow can be moved efficiently and without incident.|
Similarly, the aspects required to efficiently manufacture products…
WSIB WorkWell audit section 2.1(c) and 6.1(h) both require the employer to demonstrate that they have provided training to supervisors. This 8 hour course is recommended training for Supervisors, Managers, Safety Representatives, and meets the training standards as described in Ontario Regulation 297/13
Did you know?
Under Section 25 (2)(c) of the Occupational Health and Safety Act, it states that "An employer shall ensure that when appointing a supervisor, appoint a competent person
Section 25(2)(a) says that employers are required to "provide instruction and supervision to a worker to protect the health or safety of the worker"
Section 25 (2)(h) states that an employer “take every precaution reasonable in the circumstances for the protection of workers.
We Can help you with these…
EMC's Learning Centre (Amy Edwards & myself), wish you a very happy & safe festive holiday with your family and friends. Another fantastic year is coming to an end and that means Christmas is here again.
EMC’s Learning Centre continues to offer training sessions both in public and customized private in-house formats.
This year, our preferred vendors created & delivered hundreds of private in-house customized programs (Continuous Improvement / Lean Manufacturing, Human Capital / Culture and Health & Safety) for our valued members based on their needs & expectations with incredible results.
We extend our thanks & appreciation to all of our preferred providers (Value Stream…
Many companies that we talk to about using lean principles ask why it is so important to understand the current state well before moving on. They ask, “Can’t I just envision what I want the future state to look like?” The answer is no. Envisioning the future state of a product family is an activity that will lead to more ‘drive-by’ kaizen that will likely have no direct effect to the bottom line or to business objectives.
It is no secret that I named our company after this amazing Lean tool over 10 years ago. Why am I so enamored with this Lean tool? Well, that’s the purpose of this story.
Back in the late 1990’s when Jim Womack had written Lean Thinking and began talking about mapping out processes to see the value flow (or not flow!), many weren’t sure how. You see, every continuous improvement method I had learned up to that point always included mapping out processes in some way in order to “find the…
Anyone who has a conversation with me in my 15 years at EMC knows, I am a strong supporter of applying 'Lean Thinking / Continuous Improvement (CI)’ to every process in the workplace as well as at home to reduce waste. The value of spoiled product (re-workable or not) is bad enough, adding the value of wasted time is painful and expensive.
I have said many times, ‘Applying Lean / CI’ has a huge impact on your customer relations. Delivering your customer their order on time is the key to success. Lean / CI saves time and makes life at work & home so much easier. This year has been very busy for our preferred vendor in Ontario and the Maritimes as we have seen a large increase with our valued EMC Members moving forward with their training & coaching / mentoring initiatives. Call me if you ever want to chat about Lean / CI.
My ‘Full Double Knee Replacement’ was October 13th …
Just before Christmas last year, I finally decided to go see my doctor about the trouble I had been experiencing with my right knee when going down the stairs at the office. Diagnosis by my Orthopedic Surgeon was quick – my right knee was a mess so it needed to be replaced – oh well, let’s get it done I said. However over the next few months I realized my left knee was starting to act up and sure enough I finally had to yell ‘Uncle’ to my…
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