Saint John / Charlotte Members discuss!!
Members and guests all agree that, at times, well intentioned training does not meet expectations over the long term. Thank you to George Raine of Montana HR for bringing his expertise and thoughts on creating a strategy for training.
We have all heard the arguments against training; it cost too much or we can’t spare the time to have people out. Then there are the arguments in favour; we have to have it for compliance or its necessary skill transfer.
After listening to participants share their experiences around training and training results, George shared what he felt was the most important question to ask before deciding on training: “Does it support my goal to make positive change”.
If the answer is ‘yes’ then:
- Decide on the desired outcome
- Communicate how training supports that outcome
- Bring training onboard and set expectations in concrete terms
- Make mid-course adjustments if necessary – support those who struggle and celebrate the wins.
- Reinforce for ongoing results
Far too often we see employees go into training and they are not sure why they are there. With up front strategy and specific steps you can ensure both your return on investment and return on expectations; a win-win for both employee and organization.
Thank you to all participants, Patrick and Leatha at Moosehead for your hospitality and a great tour, and also to George Raine for sharing his perspective.