EMC Hamilton Consortium

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OfflinePhoto of Laura Gibson

For our March SIG we discussed the challenge of improving Paul Boer’s Sales/Order process.

web-value-stream-map.jpgPaul Boers has been making greenhouses in the Niagara area for over 50 years.  Their challenge is they have a large customer base and make greenhouses that vary in price from a few thousand dollars up to a few million dollars. They had created a great spaghetti diagram to illustrate the current process and have started to put steps in place to improve the process.  Wernher, General Manager at Paul Boers, walked us through their current process and some of the changes he had made.  As he walked…

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