EMC: Hamilton and Niagara SIG focuses on the Customer Service function within their organizations

By Laura Gibson – October 26, 2011
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For our Hamilton/Niagara event we dipped into a new SIG topic when we decided to focus on the Customer Service department within a manufacturing plant. We had a diverse group of over a dozen manufacturers who all struggled with the Customer Service department getting the respect and training they need to be successful.


About the author

Laura Gibson

Field Service Advisor - Brantford region/KW-Cambridge region/Hamilton/NiagaraExcellence in Manufacturing Consortium (EMC)

Well what can I tell you about me?First and most important I'm the Mom of 2 great boys - grade 5 and grade 8 this year - EKK!Second - I'm all about helping manufacturers! My…


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Posted By:
Laura Gibson
October 26, 2011

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