Discipline Succeeds When Procedures Support Soft Skills

By Cat Haggert – June 9, 2017
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Some initiatives, such as 5S, naturally improve discipline in a plant. However, most discipline issues sit squarely in the soft side of management: dealing with people.


About the author

Cat Haggert

Running a business has changed significantly since I earned my MBA in the early '90s. Organizations are flatter than ever before and the checks and balances of having a larger team to share…


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