The summer hiatus is upon us. One would think, with SIG activity slowing down, we
Field Service Advisors (FSA’s) would be able to sit back and put our feet up and relax
after all the SIG sessions, member visits and other travel to events hosted by EMC during
the rest of the year (there’s a lot of them!)... However, that is not the case!
So, what do we do in the summer?
- We get out and visit as many of our members as possible. Still driving – just nicer weather in which to do it We want to learn about your challenges and successes and ensure that you are all taking advantage of all that EMC has to offer – especially as the list of offerings and beneficial opportunities for our members continues to grow.
- We want to know your pain points so that we can gear SIG (Strategic Interest Group) sessions to topics that are relevant for you and to share best practices among the members.
- We are checking that you (and any of your staff that would like to) are accessing the Member Needs Help area on the website. This is in addition to asking questions and responding to questions posed by other members through the weekly Member Needs Help email.
- We are checking that you are aware of the many cost saving opportunities available, for example, the Energy Buying Group, E-Direct Programs, SR&ED and funding assistance, the EMC/WSIB Safety Group, training assistance (public, private, custom, and on-line) and the plethora of folks ready to supply their expertise in many areas – all at member rates.
- We are checking to see if there any areas in which we may be of assistance to you and your company.
- We ensure that our schedules are up to date (hosts and topics) for the upcoming fall SIG sessions – many of which start up again right at the beginning of September.
- We devote time towards developing new members – this is done year round, but the summer does allow more time to follow up. If any of you know of an organization (supplier, customer, etc.) which you think may benefit from an EMC membership, please let your local FSA know and they would be delighted to follow up and get them “on board”. It is always wonderful to add new members to a consortium as it offers another perspective to SIG discussions and gives another plant to tour and with which to become familiar.
- We do some of the administrative “stuff” that is difficult to get to – or stay on top of – when we are “running” at full tilt. For example, database cleanup to ensure that your contacts are all current in our system and are receiving the information that is pertinent to them and their position within your organization.
- Oh, and most of us also take some time to rest and relax and spend some time with family in order to be in high gear again for the fall.
For more information, contact your local FSA...