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THRC-Harvard Supervisory Program

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THRC-Harvard Supervisory Certificate Program

In partnership with EMC, Participants in this professional certificate program will have access to world-class content and expertise, while connecting with peers to share best practices and expand their professional networks. This program will encourage the development of critical leadership and other management skills.

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Program Details

Prerequisite: Management approval (Managers of program participants are expected to provide ongoing support and feedback, as well as validate the company case study and provide business impact measurements).
Mandatory Requirements: Supervisors and their direct managers must commit to program participation and completion.
Who Should Participate: Companies should register supervisors who bring to the program a key issue or challenge they must deal with in their organization.
Program Objectives: To provides supervisors with leadership skills and the ability to actively contribute to meeting the goals of their company/organization.
Duration: 60 hours over 3 months (~5 hours a week)
Timeframe: The program will run from March to May 2010 - See Timeline
Cost: $1,850 per supervisor, plus applicable taxes. Significant discounts are available if your company registers four or more participants.
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6 Steps of Case Study Development

Step One: The Motivation
Step Two: The Problem Statement
Step Three: The Approach
Step Four: The Analysis & Results
Step Five: The Implementation
& Evaluation of the Solution
Step Six: The Conclusion

7 Steps of Problem-Solving

 Step One: Define the Problem
Step Two: Study the Process
Step Three: Determine the Root Causes
Step Four: Develop the Solution
Step Five: Implement the Solution
Step Six: Review and Evaluate Results
Step Seven: Follow-Up

 

Study Outline

Leadership Skills (~10 hours online learning)
- Leadership and Motivating
- Coaching
- Difficult interaction
Management Skills (~10 hours online learning)
- Problem-solving
- Team-building
Case Study (~20 hours)
Participants will be asked to identify a case study topic based on a challenge being encountered in their workplace, to be discussed with the help of their industry and professional facilitators. Participants will present completed case studies to the group.
Meeting & Networking (~20 hours)
Facilitated online meetings will provide opportunities to discuss learning objectives and case studies, as well as network with other program participants. A one-day workshop will wrap up program activity.

Coaching & Mentoring

Coaching and Mentoring options include a series of customized, half day onsite sessions focused on strengthen problem-solving skills of teams from participating organizations. The onsite sessions will also provide guidance for development of the case studies undertaken by each team.

The fee for each half-day onsite session is $1,500 for up to five participants and $250.00 for each additional participant. A detailed reference document to strengthen problem-solving skills will be provided along with a customized action plan, tailored to meet your organization's needs.


Pilot Case Study Results

 



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